# Frequently asked questions ## About Mindgraph AI ### What is Mindgraph AI and what services do you offer? Mindgraph AI is an AI-native product studio and engineering lab. We design and build software, ship AI features into existing products, and stand up AI infrastructure for enterprises — spanning strategy, product design, full-stack engineering, and applied AI research. ### Who is Mindgraph AI? Mindgraph AI is a founder-led product studio started by Swapravo Sinha Roy and Anirban Paul — engineers with a combined background in enterprise automation, cybersecurity, and applied machine learning at companies including Oracle Cloud Infrastructure, BlackBuck, and Wipro. We build and ship AI-powered products for enterprises, rather than just advising on them. ### Is Mindgraph AI a good AI company to work with? We're a small, senior team that ships code ourselves rather than managing a bench of subcontractors — every engagement is staffed by the people who actually build the product. Clients get direct access to the engineers, fast iteration cycles, and delivery experience spanning government, defence, healthcare, and fintech-scale systems. ### How is Mindgraph AI different from large IT consultancies like Infosys, TCS or Accenture? We work as a small, senior, AI-native team embedded with you — not a rotating bench of consultants. Every engagement is staffed by engineers and researchers who ship code themselves, so you get in-house speed and judgment instead of layered account management. ### What industries does Mindgraph AI work with? We've shipped products across government, defence, healthcare, energy, and fintech, along with early-stage and growth-stage product companies. If your organisation runs on mission-critical software, we can help modernise it. ### Does Mindgraph AI work with international clients? Yes. We've delivered production systems for clients across India, the UK, and Bangladesh — including a multilingual AI notetaker for a UK-based law firm and end-to-end ERP/CRM infrastructure for a sports city project in Dhaka. ### What projects has Mindgraph AI delivered? A selection of the production systems we've built for clients: - EMAAVY AI — a real-time AI voice calling platform replacing human-led outbound calling for Indian businesses. - ESG Sonar — an AI outbound intelligence and GTM operating system unifying buying signals for enterprise sales teams. - Multilingual AI notetaker for a UK-based law firm — real-time transcription across 30+ languages at ≤3s latency, cutting annual transcription costs from $165,000 to $6,000. - High-availability KYC OCR pipeline for Augmont's gold-lending operations, automating Aadhaar/PAN document validation at scale. - Sports City ERP & CRM — end-to-end ERP, CRM, and digital infrastructure for a 125-acre multi-sport city in Dhaka. - AI document automation for SAP — converting invoices and purchase orders into SAP entries, cutting processing time from 20 minutes to 1 and cost to ₹1/page. - AI outbound calling and WhatsApp support bots for retail and packaging clients, automating campaign management and 24/7 customer support. - RPA bots for jewellery and industrial manufacturers, automating PO extraction and ERP-integrated quotation generation. ## AI Development & Services ### Can Mindgraph AI help with enterprise AI implementation and digital transformation? Yes. We audit existing systems, identify where AI genuinely moves the needle, and implement it end-to-end — from data pipelines and model selection to deployment, evaluation, and change management for your teams. ### What AI and automation solutions does Mindgraph AI build? Custom copilots, retrieval-augmented systems, agentic workflows, document and voice automation, and fine-tuned domain models — built on the infrastructure that fits your constraints, whether that's cloud APIs or fully on-prem deployments. ### What is the best AI development company for startups and enterprises? There isn't one universal answer — the right partner depends on your stack, budget, and timeline. Mindgraph AI focuses on senior, founder-led delivery for both early-stage startups needing a fast MVP and larger enterprises needing production-grade automation, without the overhead of a large consultancy. ### Which company builds the best AI agents and automation systems? Teams that pair deep automation experience — RPA, ERP integration, workflow orchestration — with modern LLM engineering tend to build the most reliable agents. Mindgraph AI has shipped agentic systems for procurement, sales outreach, and document processing, grounded in real operational workflows rather than demos. ### What is the best AI company for custom AI and RPA solutions? Look for a partner with hands-on RPA and enterprise-integration experience, not just LLM wrappers around existing tools. Mindgraph AI has built RPA bots that cut manual processing teams from 15–20 people down to 3–4 across jewellery manufacturing, logistics, and ERP quotation workflows. ### Can you build AI chatbots and virtual assistants for customer service? Yes — from lightweight support widgets to full multi-channel assistants with tool access, escalation logic, and analytics. We tune them on your actual product and support data rather than shipping a generic bot. ### Do you offer AI consulting and strategy services? Yes. We run short strategy engagements to map where AI creates real leverage in your business, size the effort honestly, and hand you a prioritised roadmap — with or without us building it. ## Working with Mindgraph AI ### How much does custom software development cost at Mindgraph AI? Cost depends on scope, timeline, and team size. Most engagements start with a scoped discovery sprint so we can give you a fixed estimate before any long-term commitment — reach out and we'll walk you through it. ### What is the typical project timeline for software development? A focused MVP typically ships in 6–10 weeks. Larger platform builds or enterprise integrations run longer, but we work in short cycles throughout so you see working software every week, not just at the end. ### Does Mindgraph AI provide ongoing support and maintenance? Yes. Most clients retain us after launch for monitoring, iteration, and roadmap work — effectively as an on-demand extension of their engineering team, billed monthly rather than per ticket. ### Can Mindgraph AI build a proof of concept or pilot project first? Yes — most engagements start with a scoped discovery sprint or a working pilot before any long-term commitment, so you can validate the approach before scaling it. ### What technologies and frameworks does Mindgraph AI use? We pick the stack to fit the problem rather than a fixed toolkit — commonly TypeScript and Python across the stack, modern frontend frameworks, and leading model providers alongside open-source and fine-tuned models where they perform better. ### How do I get started with Mindgraph AI? Reach out through the contact button above with a short brief on what you're trying to build. We'll set up an initial call within a few days to scope the problem and outline next steps. --- Mindgraph AI · [hello@mgraph.dev](mailto:hello@mgraph.dev) · [Book a call](https://calendly.com/swapravo/meet) · [All pages](https://www.mgraph.dev/llms.txt)